Terms of Service

Acceptance of Terms

These Terms of Service ("Terms") govern your access to and use of the Rankrr platform, including the website rankrr.in, associated mobile applications, and all related services (collectively, the "Platform"), operated by Rankrr Learning Systems ("Rankrr", "we", "us").

By registering an account, checking the "I agree to the Terms of Service" checkbox, accessing the Platform, or clicking "Get Started", you agree to be bound by these Terms and our Privacy Policy.

These Terms are an electronic record under the Information Technology Act, 2000 and do not require physical signature.

Eligibility

To use Rankrr, you must:

• Be at least 13 years of age. Users between 13–18 years must have parental or guardian consent.
• Be capable of entering into a legally binding contract under the Indian Contract Act, 1872.
• Not be barred from receiving services under applicable Indian law.
• Provide accurate, current, and complete registration information.

If you are registering on behalf of an institution or organization, you represent that you have the authority to bind that entity to these Terms.

Your Account

You are responsible for:

• Maintaining the confidentiality of your login credentials.
• All activity that occurs under your account.
• Immediately notifying us at hello@rankrr.in of any unauthorized access or breach.

You may not share your account credentials with others. Accounts are personal and non-transferable. We reserve the right to suspend or terminate accounts found in violation of this clause.

Platform Access & Licence

Subject to these Terms and payment of applicable fees, Rankrr grants you a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for your personal, non-commercial educational purposes.

This licence does not include:

• Reselling, sublicensing, or redistributing the Platform or its content.
• Scraping, crawling, or using automated tools to extract Platform data.
• Reproducing or copying any part of the Platform without our prior written consent.
• Using the Platform to develop competing products or services.

Subscription & Billing

Rankrr offers the following subscription plans:

All prices are inclusive of applicable GST where required under the Goods and Services Tax Act, 2017. GST invoices are available on request.

Subscriptions auto-renew monthly unless cancelled at least 24 hours before the renewal date. You authorize us to charge your payment method on each renewal date.

No Return & Refund Policy

Rankrr operates on a strict No Return and No Refund Policy for all premium study subscriptions (Starter, Scholar, and Elite plans). Once a subscription is activated or payment is processed, it is considered final and non-refundable.

• No Partial Refunds: We do not provide partial refunds or credits for any unused subscription periods or features.
• Cancellations: You may cancel your subscription at any time to prevent future billing; however, you will retain access until the end of your current billing cycle.
• Trial Period: We provide comprehensive free previews and a "Free" tier so users can evaluate the platform before making a purchase.

Subscription fees are non-refundable regardless of usage frequency or if the account is suspended due to violations of these Terms.

Prohibited Conduct

You agree NOT to:

• Use the Platform for any unlawful purpose or in violation of any applicable Indian law.
• Attempt to gain unauthorized access to any part of the Platform or other users' accounts.
• Transmit any harmful, offensive, or objectionable content, as defined under Section 67 of the IT Act, 2000.
• Upload viruses, malware, or any disruptive code.
• Circumvent, disable, or interfere with any security features of the Platform.
• Use the Platform to harass, abuse, or harm any individual.
• Impersonate any person or entity, or misrepresent your affiliation.
• Engage in unauthorized data mining, scraping, or bulk extraction.
• Violate any third-party's intellectual property rights.

Violations may result in immediate account termination and may be reported to appropriate authorities under the IT Act, 2000 and Indian Penal Code / Bharatiya Nyaya Sanhita, 2023.

Intellectual Property

All content on the Platform - including but not limited to code, design, text, graphics, logos, icons, AI-generated outputs, algorithms, and user interface elements - is the exclusive intellectual property of Rankrr Learning Systems and is protected under the Copyright Act, 1957, Trade Marks Act, 1999, and applicable international treaties.

Unauthorized reproduction, modification, distribution, or commercial use of any Platform content is strictly prohibited and may attract civil and criminal liability under Indian IP law.

The name "Rankrr", the Rankrr logo, and related marks are trademarks of Rankrr Learning Systems. No right or licence is granted to use these marks without our prior written consent.

User-Generated Content

If you upload, submit, or share any content on the Platform (such as notes, goals, or profile information), you:

• Retain ownership of your content.
• Grant Rankrr a non-exclusive, worldwide, royalty-free licence to use, reproduce, and display that content solely for operating and improving the Platform.
• Represent that you have all necessary rights to submit such content and that it does not violate any third-party rights or applicable law.

We are not responsible for the accuracy or completeness of user-submitted content. We reserve the right to remove any content that violates these Terms or applicable law.

Disclaimers

The Platform is provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

Rankrr does not guarantee:

• Any specific academic results, exam scores, or educational outcomes.
• That the Platform will be error-free, uninterrupted, or free of viruses or harmful components.
• The accuracy or completeness of any AI-generated content, summaries, or study materials.

AI-generated outputs are for educational assistance only and should not be relied upon as the sole source of study material.

Limitation of Liability

To the maximum extent permitted by applicable law, Rankrr and its directors, employees, and affiliates shall not be liable for:

• Any indirect, incidental, special, consequential, or punitive damages.
• Loss of data, profits, goodwill, or other intangible losses.
• Damages arising from unauthorized access to your account.
• Any failure or delay in performance due to causes beyond our reasonable control (force majeure).

In no event shall Rankrr's total aggregate liability exceed the total subscription fees paid by you in the 3 months preceding the claim.

Nothing in these Terms limits liability for death, personal injury caused by negligence, or fraud - which cannot be limited under Indian law.

Indemnification

You agree to indemnify, defend, and hold harmless Rankrr, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable legal fees) arising out of or relating to:

• Your use of or access to the Platform.
• Your violation of these Terms.
• Your violation of any rights of a third party.
• Any user-generated content uploaded by you.

Termination

By You: You may terminate your account at any time by emailing hello@rankrr.in or through your account settings. Termination does not entitle you to a refund beyond the 7-day window.

By Rankrr: We may suspend or terminate your account and access to the Platform, with or without notice, if:

• You violate any provision of these Terms.
• We are required to do so by law or government order.
• Your subscription payment fails after reasonable grace period.
• We reasonably believe your account poses a security risk to the Platform or other users.

Upon termination, your licence to use the Platform immediately ceases. Sections on Intellectual Property, Limitation of Liability, and Governing Law survive termination.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Republic of India, without regard to its conflict of law provisions.

Applicable Indian laws include, but are not limited to:

• Information Technology Act, 2000 and its Rules
• Indian Contract Act, 1872
• Consumer Protection Act, 2019
• Copyright Act, 1957
• Trade Marks Act, 1999
• Digital Personal Data Protection Act, 2023
• Goods and Services Tax Act, 2017

Dispute Resolution

Step 1 - Internal Resolution: Before initiating any legal proceedings, you agree to first raise the dispute with our Grievance Officer at grievance@rankrr.in. We will endeavour to resolve complaints within 30 days.

Step 2 - Mediation: If internal resolution fails, both parties agree to attempt resolution through good-faith mediation before pursuing arbitration or litigation.

Step 3 - Arbitration: Any dispute not resolved by mediation shall be finally settled by binding arbitration under the Arbitration and Conciliation Act, 1996, with proceedings conducted in English in India.

Consumer Rights: Nothing in this clause restricts your rights to approach a Consumer Disputes Redressal Commission under the Consumer Protection Act, 2019 for consumer disputes.

Subject to arbitration, courts in India shall have exclusive jurisdiction over any proceedings.

Changes to Terms

We reserve the right to modify these Terms at any time. Material changes will be notified via:

• Email to your registered email address at least 7 days before the changes take effect.
• A prominent notice on the Platform dashboard.

Your continued use of the Platform after the effective date of revised Terms constitutes your acceptance. If you do not agree to the revised Terms, you must stop using the Platform and may request account deletion.

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